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Spyware Remover - Frequently Asked Questions

Basic Questions

Ordering Questions

If I have other question ...?
Please feel free to contact us, any suggestion and question are welcome. Click here or mailto:mailto:support@allspyware.com

Basic Questions

What is Spyware?

In general, spyware is any technology that aids in gathering information about a person or organization without their knowledge. On the Internet, spyware is programming that is put in someone's computer to secretly gather information about the user and relay it to advertisers or other interested parties. Spyware can get in a computer as a software virus or as the result of installing a new program. Data collecting programs that are installed with the user's knowledge are not, properly speaking, spyware, if the user fully understands what data is being collected and with whom it is being shared.

The cookie is a well-known mechanism for storing information about an Internet user on their own computer. However, the existence of cookies and their use is generally not concealed from users, who can also disallow access to cookie information. Nevertheless, to the extent that a Web site stores information about you in a cookie that you don't know about, the cookie mechanism could be considered a form of spyware. DoubleClick, a leading banner ad serving company, changed its plans to combine cookie information with database information from other sources to target ad campaigns directly to individuals without their permission. DoubleClick's current policy is not to collect "personally-identifiable" information about a user without their explicit permission or "opt-in."

Aureate Media, which distributes free software on the Web in exchange for the right to gather user information, is another company that has been criticized for not plainly indicating what data it gathers and for making it difficult to remove its programming.

Spyware is part of an overall public concern about privacy on the Internet.


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What is Adware?

Adware is any software application in which advertising banners are displayed while the program is running. The authors of these applications include additional code that delivers the ads, which can be viewed through pop-up windows or through a bar that appears on a computer screen. The justification for adware is that it helps recover programming development cost and helps to hold down the cost for the user.

Adware has been criticized for occasionally including code that tracks a user's personal information and passes it on to third parties, without the user's authorization or knowledge. This practice has been dubbed spyware and has prompted an outcry from computer security and privacy advocates, including the Electronic Privacy Information Center.

Spyware is any software (that) employs a user's Internet connection in the background (the so-called 'backchannel') without their knowledge or explicit permission. Silent background use of an Internet 'backchannel' connection must be preceded by a complete and truthful disclosure of proposed backchannel usage, followed by the receipt of explicit, informed consent for such use. Any software communicating across the Internet absent of these elements is guilty of information theft and is properly and rightfully termed: Spyware.


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What is Thief-Ware

Thief-Ware is software being used in an unethical or disagreeable manner. The term does not necessarily mean that the software is involved in outright thievery or other serious criminal activity as determined by law.

The word is being used to denote unethical, unacceptable, or otherwise negative use of software and Internet technology.

Some of the software mentioned places links on victimized sites for visitors to click on, leading them away to other competitor sites. Many site owners would say the software is stealing visitors which makes Thief-Ware an appropriate name for such services and software.

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What types of Adware, Spyware, Trojans, Browser Hijackers, Dialres, Spyware Cookies does Spyware Remover scan for and remove?

SpyWare Remover scans your system and looks for traces of recognized spy components such as AdBreak Admonitor AdvertBar Advertising Advertising.com Adware Alexa Aornum APPower Aqueduct Profiler Aureate Avenue A Inc BackWeb BackWeb lite Bargain Buddy Bfast Bonzi Buddy BookmarkExpress Brilliant Digital BrowserToolbar Bulla CashBar centrport ClickFinders ClickTheButton ClickTillUWin CnsMin Comet Cursor CometCursor CommetCursor Common Name Coremetrics Cydoor Cytron Dialer - A.i.s. Dialer - Aconti Porn Dialer Dialer - Action Liveshow Showtime Dialer - All-In-One Dialer - BillByCall Dialer - Central24 Dialer - DeardRocher Dialer - EazyDial Dialer - eCommerce Dialer - eGroup Dialer - EOPS Dialer - Erostars International Dialer - Fairdialer Dialer - Hacker International Dialer - HighSpeed Connector Dialer - Huysuzseks Turkish Dialer - InterFun Dialer - Italian Dialer - Italian Area Dialer Dialer - Liveshows Dialer - MainPean International Dialer - Net900 Dialer - PCFun Italian Dialer - Porn Dialer Dialer - PrivateNet Dialer - QNET Dialer - RatedXXX Dialer - RingRing Italian Dialer - SexyCam Dialer - StarLux Dialer - SunInfoConnect Dialer - SyncNet Dialer - TeenSex Dialer - TeenXXX Dialer - Tele Team Work Dialer - TIBS Pay-per-View Dialer - TSCash Dialer - USADialers Dialer - VLoading Dialer - WebDialer International Dialer - X-Diver Double Click Doubleclick Download Accelerator Plus ADS Download Ware DownloadReceiver DownloadWare DSS Agent Engage Inc Enliven Ever Ad EWA Expedioware Ez Search Bar Ezula FastClick FavoriteMan Flash Track Flyswat Focalink Gator globesearch GoHip Gratisware HelpExpress - Attune Hijacker - 7FaSSt Hijacker - Browser Hijacker HiJacker - CNetAdd Hijacker - cool-xxx Hijacker - Duolaimi Hijacker - FindTheWebsiteYouNeed Hijacker - GoCyberSearch Hijacker - Homepage Hijacker Hijacker - IStartHere Hijacker - IStartHere Browser Hijacker Hijacker - Netzany Hijacker - PassThisOn Hijacker - RocketSearch Hijacker - Secret-Crush Hijacker - Sexy Hijacker - SuperSexPass Hijacker - System 1060 Hijacker - Underagehost Hijacker - Xupiter Hijacker = CnsMin HitBox Hitbox Hitslink Homepage Ware Hotbar Hunt Tool Bar HuntBar IE Assist IEPlugin IGetNet INetBar INetSpeak iWon Keylogger - 2Spy Keylogger - AB System Spy Keylogger - Actions Monitor Keylogger - Activity Logger Keylogger - Activity Monitor Keylogger - AE Covert Operation Monitor Keylogger - Alwin Keylogger - AppsTraka Keylogger - Cyber Snoop Desktop Keylogger - Desktop Detective 2000 Keylogger - Desktop Spy Keylogger - Global Patrol Keylogger - Hack99 Keylogger - Hellz Little Spy Keylogger - HotKeysHook Keylogger - IAmBigBrother Keylogger - Informer Keylogger - IntraSpy Keylogger - Investigator Keylogger - Invisible Keylogger Stealth Keylogger - IPX Keyboard Recorder Keylogger - Keyboard Guardian Keylogger - Keycorder Keylogger - Keystroke Reporter Keylogger - KLogger Keylogger - MDSA Sentinel Keylogger - MoM Keylogger - NGC PC Internet Monitor Keylogger - PC Weasel Keylogger - Phantom2 Keylogger - Probot Keylogger - Retrieve Keylogger - SafeNet Keylogger - Salus Keylogger - SaveKeys Keylogger - SCKeyLog Keylogger - Screen Logger Keylogger - Silent Guard Keylogger - Silent Watch Keylogger - SpyAgent Keylogger - SpyAnywhere Keylogger - SpyCapture Keylogger - SpyPC Keylogger - Surfing Spy Keylogger - Windows Spy Keylogger - Windows Spy Client Keylogger - WinGuardian Keylogger - WinRecon Keylogger - WinSpy Keylogger - Winvestigator Keylogger - XtraKeys WinKey Logger KFH Kontiki Limewire Spy ware linksynergy Linksynergy Loadfonts Browser Hijacker Lop.com Marketscore mediaplex Mediaplex Message Mates MiniBug NCase NetPal NetRadar NetSonic NetSource Network Essentials NewDotNet NewsUpd NowBox Offshoreclicks Onflow OpenMe Other PopUp Notes porn popups PornTracker RapidBlaster RealMoney Savenow Search Explorer Bar SearchIt Seekporn Sexlist Sextracker SideStep Surf Plus targetnet Targetnet Teknum Systems TGDC Timesink TinyBar TopMoxie TPS108 Transponder Trojan - Benjamin KaZaA Trojan - DocTor Trojan - Element Trojan - Klez Trojan - MS7531 Trojan - NetBUIE Trojan - wbeCheck Trust Tool Bar Turbo Download Twisted Humor UCmore ValueClick VLoading VX2 RespondMiter Wazam.com WAZAM.com -SearchBlaster wbeCheck web3000 WebHancer Webtrends Live webtrendslive Wild Tangent WinAD Wurld Media WurldMediaBHO xww.de ZapSpot & many more

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I have removed the spyware components on my system which included New.Net and WebHancer, and now I have lost my connection to the internet?
    Some spyware programs replace your winsock components. Simply download the following zip file, unzip and run the file to fix the winsock connection/files.

    Zip File:
    http://www.cexx.org/lspfix.zip

    OR

    EXE file:
    http://www.cexx.org/LSPFix.exe

    Documentation:
    http://www.cexx.org/lspfix.txt


    LSP-Fix
    Repairs Winsock 2 settings, caused by buggy or improperly-removed Internet software, that result in loss of Internet access

    LSP-Fix is a free utility to repair a specific type of problem associated with certain Internet software. This type of software is known as a Layered Service Provider or LSP, a piece of software that can be inserted into the Windows TCP/IP handler like a link in a chain. However, due to bugs in the LSP software or deletion of the software, this chain can get broken, rendering the user unable to access the Internet.

    Unfortunately, this type of software is sometimes quietly installed by unrelated software such as file-sharing programs, sneaking onto a system unannounced. In fact, in many cases, the user does not know of its existance until something goes wrong, and he/she can no longer access Web sites. Common offenders include New.net* (NEWDOTNET) and WebHancer*, which are often bundled with file-sharing utilities, DVD player software, and other free downloads. LSP-Fix repairs the Winsock LSP chain by removing the entries left behind when LSP software is removed by hand (or when errors in the software itself break the LSP chain), and removing any gaps in the chain.

    LSP-Fix is not a malware removal utility and does not target specific products. LSP-Fix does not delete any files.

    Downloads: (All downloads will fit easily on a floppy disk.)

    * lspfix.zip - includes the program and documentation


    If you are using the program on a machine that cannot open .zip files, or are downloading for a friend whom you're not sure can rip files, download the uncompressed files below instead. It will take a bit longer, but this way the program can be used as-is (e.g. from a floppy disk).
    LSPFix.exe
    lspfix.txt


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What do I need to do to make the popup blocker work with my web browser?
    To have the popup watch stop the popup windows you need to do the following:

    1) Launch the popup blocker
    2) Set the browser option (select either Inernet Explorer, Netscape, or Other)
    3) If you selected Internet Explorer or Netscape then goto step 4, other wise if you selected other, then enter the browser name in the box next to Other EX: Opera
    4) Click the star button after launching your web browser

    Note: All the settings above will be saved for the next time you use the program
    Note: When you minimize the popup blocker, you can always enable or dissable the popup blocker fromthe system tray by turning the monitor on/off

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What is Spy-Watch?
    Spy-watch is a real-time spy ware monitor, It runs in the background, waiting for spy-ware that tries to install or modify your system. If spy-ware is detected, Spy-watch pops up, unloads the particular spy-ware component and launches Spy-Ware Remover.

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Ordering Questions

When I run the program it asks me for a registration key. What is that registration key?

This functionality is dissabled while in the trial mode, since it was anoying to our customers to have to click on the continue trial button every time windows would start up. If you would like to add it to windows start up, then we can send you a fix to do that.

Note: When you register the program, this option will work perfectly, and the Nag screen will not appear, and you will also be able to install the program on other computers you own..

I have a trial version of Spyware Remover, and tried to have it run on windsows startup and also popup watch, and spywatch?

The software you downloaded from our website is the trial version, and if you would like to continue using the software past the trial period, then you will need to purchase a registration key. Registered users get free upgrades and updates for atleast 1 year +.

To purchase your registration key can be done from the following address:
http://www.allspyware.com/Spyware-Removal/store.htm

How much is it?
Batch File Utility only costs $29 for an individual license.

Is your online order form secure?
Yes, it is 100% secure.

How much will I have to pay for the upgrade?
Registered users get free upgrades and updates for atleast 1 year +.

What happens after I send in the order?
You will receive an email confirming your order shortly after sending the online order form. Then, within 24 hours, you will receive a second email with your registration key, and instructions to get started!

How much will I pay for the technical support? Is it free?
Yes, it's completely free for all.

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If I have other question ...?
Please feel free to contact us, any suggestion and question are welcome. Click here or mailto:mailto:support@allspyware.com

 

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